Refund & Cancellation Policy
Last updated: 9 February 2026
1. No Refund Policy
All purchases made with Ozempie are final.
Ozempie does not offer refunds under any circumstances.
This applies to:
- 1-on-1 coaching programs
- Subscription or time-bound plans
- Digital products (PDFs, guides, meal plans, workout plans)
- Any promotional or discounted offers
Refunds will not be provided for:
- Change of mind
- Non-usage of services
- Dissatisfaction with results
- Early discontinuation
- Scheduling issues or personal reasons
Once payment is completed, the amount is non-refundable.
2. Cancellation Policy
Programs and subscriptions cannot be cancelled once started.
Ozempie does not allow:
- Program cancellations
- Subscription pauses
- Early termination with refund
Access to services remains valid only for the duration of the purchased program (typically 3 months).
3. Re-Application After Program Completion
Ozempie programs are usually offered for a fixed 3-month duration.
After completion, clients may choose to re-apply if they wish to continue.
Re-application is optional and subject to availability.
4. Payment Disputes & Chargebacks
Initiating a chargeback or payment dispute without valid reason is a violation of this policy.
Ozempie reserves the right to:
- Suspend or terminate services
- Restrict future access
- Provide evidence of policy acceptance to payment processors
5. Acceptance of This Policy
By making a payment on Ozempie, you acknowledge that:
- You have read and understood this Refund & Cancellation Policy
- You agree to the no refund, no cancellation terms
6. Contact Information
For questions related to this policy, contact:
📧 contact@ozempie.com
